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The Retail Methods Awards acknowledge know-how excellence and innovation throughout the retail sector. TCS OmniStore was awarded for enabling frictionless, personalised, and unified buying experiences no matter the place, how, or when clients select to have interaction with retailers.
By unifying all channels and knowledge and giving retailers a single view of consumers, transactions, orders, and stock throughout channels, TCS OmniStore broadens the chance for promoting and drives enterprise progress with new capabilities similar to blended baskets and the flexibility to rapidly promote on new touchpoints. Moreover, retailers can allow voice-based buying with Scan and Go and drive next-gen in-store digital experiences similar to AR/VR and contactless applied sciences with Edge computing, and guarantee uninterrupted experiences with autonomous sensing and self-healing of IT points.
TCS OmniStore serves various traces of enterprise—common merchandize, low cost, specialty, style, restaurant, put up workplace, telecom, and journey and hospitality industries.
The platform’s inherent composable commerce structure helps retailers assemble their very own commerce platform from a variety of commerce capabilities similar to checkout wherever and a number of fee and success choices. The power to reuse current investments and execute strategic construct vs purchase choices is a key benefit because it minimizes disruptions to vital enterprise processes and the IT panorama, guaranteeing quicker time to market.
Retailers utilizing TCS OmniStore have skilled 5-10% enhance in gross sales with upselling, cross promoting, and realtime contextual personalization; 50% discount within the common checkout time with quick scans, optimized processes, real-time promotions and fast receipt printing; and a 20-30% discount in labor hours with seamless operations.
“We’re happy that OmniStore has been acknowledged because the Omnichannel Know-how of the 12 months. Clients wish to personal their buying journeys; the choice to begin on one channel and end on one other needs to be fully theirs.
With its distinctive skill to orchestrate this journey throughout all channels, TCS OmniStore drives exponential enterprise progress with quicker time to market of commerce capabilities,” mentioned Shankar Narayanan, Enterprise Group Head, Retail Cluster, TCS.
At round 2:43 PM, TCS was buying and selling at Rs3,286.30 per share down by Rs22.7 or 0.69% from its earlier closing of Rs3,309 per share on the BSE.
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