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That is only a pattern Enterprise Analyst resume for freshers in addition to for skilled job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference goal, don’t copy the identical consumer names or job duties on your personal goal. At all times make your personal resume with real expertise.
Identify: Justin Megha
Ph no: XXXXXXX
your e mail right here.
Enterprise Analyst, Enterprise Programs Analyst
SUMMARY
- Completed in Enterprise Evaluation, System Evaluation, High quality Evaluation and Undertaking Administration with intensive expertise in enterprise merchandise, operations and Data Know-how on the capital markets house specializing in Finance akin to Buying and selling, Fastened Earnings, Equities, Bonds, Derivatives(Swaps, Choices, and many others) and Mortgage with sound data of broad vary of monetary devices.
- Over 11+ Years of confirmed observe file as value-adding, delivery-loaded mission hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary purposes, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP purposes, SOX Implementation and Course of Compliance Tasks.
- Accomplishments in evaluation of large-scale enterprise methods, Undertaking Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Purposeful Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
- Experience in creating UML primarily based Modelling views like Exercise/ Use Case/Knowledge Stream/Enterprise Stream /Navigational Stream/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and expertise with competence in Full Life Cycle of System (SLC) growth with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA staff to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout total course of from mission conceptualization to testing by way of mission supply, Software program Improvement & Implementation Administration in various enterprise & technical environments, with demonstrated management talents.
EDUCATION
- Publish Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Pc Functions),
- Bachelor’s Diploma (in Commerce),
TECHNICAL SKILLS
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Undertaking), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Studies, MS Workplace Suite
QA Instruments High quality Middle, Take a look at Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Protected
PROFESSIONAL EXPERIENCE
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name heart in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients every year. Many of those buyer’s questions aren’t answered or their issues aren’t resolved on the primary name. At present these brokers use an AS/400 primarily based customized developed system known as Mission to reply buyer inquiries into branches and the Buyer Communication Middle. Mission – Terminix’s operation system – gives performance for gross sales, subject service (routing & scheduling, work order administration), accounts receivable, and payroll. This method is designed modularly and is tough to navigate for customer support brokers needing to help the client rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is dear.
Buyer Service Console allows Buyer Service Associates to supply constant, enhanced service expertise, assist to the Prospects throughout the Group. CSC is geared toward offering simple navigation, simple studying course of, lowered name time and first name decision.
Obligations
- Assisted in creating Undertaking Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Device Licenses.
- Recognized subject-matter specialists and drove the necessities gathering course of by way of approval of the paperwork that convey their must administration, builders, and high quality assurance staff.
- Carried out technical mission session, initiation, assortment and documentation of consumer enterprise and practical necessities, resolution options, practical design, testing and implementation assist.
- Necessities Elicitation, Evaluation, Communication, and Validation in accordance with Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use circumstances and performed enterprise course of modeling (PROVISION) to elucidate enterprise necessities to growth and QA groups.
- Created Enterprise Necessities Paperwork, Purposeful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by way of Use Circumstances, one to at least one conferences, Affinity Workouts, SIPOC’s.
- Gathered and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities/Take a look at Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Could’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Programs Analyst.
Undertaking Profile (1): D&B is the world’s main supply of economic data and perception on companies. The Level of Arrival Undertaking and the Knowledge Upkeep (DM) Undertaking are the longer term purposes of the corporate that the corporate would transit into, offering an efficient methodology & environment friendly report technology system for D&B’s shoppers to have the option buy experiences about corporations they’re attempting to do enterprise.
Undertaking Profile (2): The general goal of this mission was constructing a Self Consciousness System(SAS) for the enterprise group for purchasing SAS merchandise and a Fee system was constructed for SAS. The system would supply sure mixture of merchandise (experiences) for Self Monitoring report as a basis for managing an organization’s credit score.
Obligations:
- Performed GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Know-how Group.
- Performed interviews with Course of Homeowners, Directors and Purposeful Heads to assemble audit-related data and facilitated conferences to elucidate the impacts and results of SOX compliance.
- Performed an energetic and lead function in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions akin to Use Case Diagrams, Exercise Diagrams and Stream Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD periods, mind storming periods with the Enterprise Group and the Know-how Group.
- Documented the Requirement traceability matrix (RTM) and performed UML Modelling akin to creating Exercise Diagrams, Stream Diagrams utilizing MS Visio. Analysed check knowledge to detect important findings and beneficial corrective measures
- Co-Managed the Change Management course of for the whole mission as a complete by facilitating group conferences, one-on-one interview periods and e mail correspondence with work stream house owners to debate the impression of Change Request on the mission.
- Labored with the Undertaking Lead in setting lifelike mission expectations and in evaluating the impression of adjustments on the group and plans accordingly and performed mission associated shows.
- Co-oordinated with the off shore QA Group members to elucidate and develop the Take a look at Plans, Take a look at circumstances, Take a look at and Analysis technique and strategies for unit testing, practical testing and value testing
Atmosphere: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Middle, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
Enterprise Analyst
At Gateway, a Main Pc, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Software: Goal of this Undertaking is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This mission includes large publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Circumstances. Mentored and educated employees about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects operating in opposition to Oracle knowledge warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the totally different wants of Gross sales Personnel and Administration. Concerned within the growth of it utilized Full Consumer experiences and Internet Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesaler Gross sales, Contract Gross sales and Rebates knowledge.
Obligations:
- Product Supervisor for Enterprise Stage Order Entry Programs – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to remove bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program growth life cycle.
- Gathered Necessities from totally different sources like Stakeholders, Documentation, Company Targets, Current Programs, and Topic Matter Specialists by conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Purposeful Requirement Specification paperwork – which embrace UMLUse case diagrams, Situations, exercise, work Stream diagrams and knowledge mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Group to create Enterprise Providers (Internet Providers) that Software may leverage utilizing SOA, to create System Structure and CDM for frequent order platform.
- Designed Fee Authorization (Credit score Card, Internet Phrases, and Pay Pal) for the transaction/order entry methods.
- Applied A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry methods Enterprise Objects experiences. (Full Consumer, Internet I)
- Labored in a cross practical staff of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Programs – Improvement and Deployment Schedule.
- Developed and maintained Consumer Manuals, Software Documentation Handbook, on Share Level device.
- Created Take a look at Plansand Take a look at Methods to outline the Goal and Method of testing.
- Used High quality Middle to trace and report glitches and bug fixes. Written modification requests for the bugs within the utility and helped builders to trace and resolve the issues.
- Developed and Executed Handbook, Automated Purposeful, GUI, Regression, UAT Take a look at circumstances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer situation), Knowledge pushed check circumstances for Consumer Acceptance Testing.
- Created Take a look at Matrix, Used High quality Middle for Take a look at Administration, observe & report glitches and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Occasions. Designed strategy, developed visible scripts with the intention to check consumer & server aspect efficiency beneath varied circumstances to establish bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Performed conferences for mission standing, situation identification, and mother or father activity evaluation, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
Enterprise Analyst
The first goal of this mission is to interchange the prevailing Inner Dealing with Consumer / Server Functions with a Internet enabled Software System, which can be utilized throughout all of the Enterprise Channels. This mission includes large publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Circumstances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System lined the entire enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
Obligations:
- Gathered Analyzed, Validated, and Managed and documented the said Necessities. Interacted with customers for verifying necessities, managing change management course of, updating present documentation.
- Created Purposeful Requirement Specification paperwork – that embrace UML Use case diagrams, eventualities, exercise diagrams and knowledge mapping. Offered Finish Consumer Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to evaluation priorities and handle the general consumer queue. Offered session providers to shoppers, technicians and inside departments on fundamental to intricate capabilities of the purposes.
- Recognized enterprise instructions & goals which will affect the required knowledge and utility architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present probably the most wanted data; prioritize and sequence implementation tasks accordingly.
- Present related check eventualities for the testing staff. Work with check staff to develop system integration check scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Take a look at Director, QTP, Load Runner for Take a look at administration, Purposeful, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Take a look at enter necessities and ready the check knowledge for knowledge pushed testing.
- Mentored, educated employees about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Information Switch periods to the offshore staff.
Lloyds Financial institution, UK Aug 03 – Sept 04
Enterprise Analyst
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for hundreds of thousands of consumers with the monetary assets to satisfy and handle their credit score wants and to realize their monetary targets. The Undertaking includes an applicant Data System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
Obligations:
- Translated stakeholder necessities into varied documentation deliverables akin to practical specs, use circumstances, workflow / course of diagrams, knowledge movement / knowledge mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated mission actions between shoppers and inside teams and data expertise, together with mission portfolio administration and mission pipeline planning.
- Offered practical experience to builders through the technical design and development phases of the mission.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe growth – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting methods.
- Efficiently applied BPR and achieved improved Efficiency, Lowered Time and Value.
- Developed check plans and scripts; carried out consumer testing for routine to complicated processes to make sure correct system functioning.
- Labored intently with UAT Testers and Finish Customers throughout system validation, Consumer Acceptance Testing to reveal performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluation conferences with the staff members. Labored intently with the mission supervisor to file, observe, prioritize and shut bugs. Used CVS to keep up variations between varied phases of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Could’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Undertaking Profile: A.G. Edwards is a full service Buying and selling primarily based brokerage agency in Web-based futures, choices and foreign exchange brokerage. This website permits Customers (Monetary Consultant) to commerce on-line. The principle options of this website had been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s purposes as a Clearing Home agent. The consumer will get real-time streaming quotes for the forex pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and obtainable buying and selling energy, all repeatedly updating in actual time by way of reside quotes. The positioning additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
Obligations:
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and performed UML modeling like created Use Case Diagrams, Course of Stream Diagrams and Exercise Diagrams utilizing MS Visio.
- Applied the whole Rational Unified Course of (RUP) methodology of utility growth with its varied workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc present and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed consumer necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
- Assisted in creating mission timelines/deliverables/methods for efficient mission administration.
- Evaluated present practices of storing and dealing with vital monetary knowledge for compliance.
- Concerned in creating the check technique and assisted in developed Take a look at eventualities, check circumstances and check circumstances
- Partnered with the technical areas within the analysis, decision of system and Consumer Acceptance Testing (UAT).
Atmosphere: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Take a look at Director
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Source by David Vilson